Last Updated: 22 July 2025

Ultrablanket Ltd. (“Ultrablanket,” “we,” “us” or “our”) values your privacy and the security of your data. This Privacy Notice (“Notice”) explains who we are, what personal information we collect, how we use and share that information, and what rights you have concerning it.

SCOPE OF THIS NOTICE

This Notice applies to personal information collected by Ultrablanket during standard business operations, including:

• Visits to our websites (e.g., www.ultrablanket.org) that link to this Notice, interactions on our social media pages, or visits to our physical offices.
• Participation in our events, webinars, product demos, or direct communication with us via phone, email, or other methods.
• Use of Ultrablanket’s products or services as a registered user (“Service User”), including our hosted cloud solutions, medical devices, software applications, and related technologies (collectively referred to as our “Services”).

This Notice does not apply to personal information we process on behalf of our customers in our role as a data processor.

WHO WE ARE

Ultrablanket Ltd. is a healthcare technology company headquartered in the United Kingdom. We specialise in innovative diagnostic solutions, including portable medical devices and associated digital platforms designed to improve patient care. Our products and Services are used by authorised healthcare providers and professionals worldwide.

WHAT INFORMATION DO WE COLLECT?

1. Information Through Our Services

When providing Services to Service Users, Ultrablanket often acts as a data processor. This means that our customers (e.g., hospitals or clinics) determine how and why personal data is collected. If you are a patient of one of our customers, please refer to their privacy notice for information on how your data is handled.

We may collect the following data directly from Service Users:

• Contact Information (e.g., name, title, workplace, email, phone number, and location)
• Account Information (e.g., username, passwords, and user IDs)
• Technical and Support Data (e.g., device identifiers, support tickets, and chat records)
• Payment Information (e.g., billing data for purchases or subscriptions)

We also automatically collect:

• Usage Data (e.g., log files, feature access patterns, time stamps)
• Device and Browser Data (e.g., IP address, browser type, OS, network info)
• Geolocation Data, if enabled

This data is used to maintain functionality, monitor security, improve performance, and support technical services.

Patient Data Processed on Behalf of Customers

We may process the following patient information on behalf of our customers:

• Identifying Data (e.g., name, birth date, medical record numbers)
• Health-Related Data, including diagnostic metadata and study notes

Where permitted, Ultrablanket may use de-identified patient data to improve our Services. This is done in strict accordance with applicable data protection laws.

COOKIES & ANALYTICS

We use cookies and similar technologies to manage sessions, analyse service performance, and personalise user experiences. These may include:

• Google Analytics
• Hotjar
• First-party and third-party session cookies

You may adjust cookie settings through your browser or device preferences. For further details, refer to our Cookie Notice.

1. Information Collected Through Marketing Activities

We collect personal data when you engage with us for marketing purposes, including:

• Submitting forms on our website
• Engaging with our emails
• Attending events or visiting our offices

This may include:

• Professional and Contact Information
• Communication Preferences
• Interaction Details

We may also collect data from third-party sources such as LinkedIn, marketing partners, and public databases to enhance our outreach efforts.

HOW WE USE YOUR INFORMATION

We process your data for purposes including:

• Service Delivery and Account Management
• Security Monitoring and Fraud Prevention
• Communications Regarding the Services
• Marketing, Research, and Development
• Compliance with Legal and Regulatory Obligations
• Customer Support and Troubleshooting

Our legal bases for processing include performance of a contract, compliance with legal obligations, legitimate interests, and, where required, consent.

DATA SHARING

We may share your personal information with:

• Authorised Service Providers, such as cloud hosting, payment processors, or analytics partners.
• Regulatory or Government Authorities, when required by law.
• Business Successors, in connection with mergers, acquisitions, or corporate restructuring.
• Advertising Platforms, under your consent or as allowed by law.
• Others, with your explicit consent.

We do not sell personal data.

INTERNATIONAL DATA TRANSFERS

Your data may be transferred to or accessed by Ultrablanket offices and third-party service providers globally, including outside your home country. Where required, we implement Standard Contractual Clauses or other legally appropriate safeguards.

YOUR RIGHTS

Depending on your jurisdiction and our role as data controller, you may have the right to:

• Access, update, or delete your data.
• Object to or restrict processing.
• Withdraw consent at any time.
• Receive data in a portable format.
• File a complaint with your relevant data protection authority.

To exercise your rights, contact: privacy@ultrablanket.org

RETENTION OF INFORMATION

We retain personal data only for as long as necessary to fulfil the purposes described in this Notice and to comply with applicable laws and regulations. Data may be anonymised or securely deleted after this period.

CHILDREN’S PRIVACY

Our Services are not intended for individuals under 13 (or under the age of majority in your jurisdiction). If we discover that we have collected data from a minor, we will promptly delete it.

SECURITY MEASURES

Ultrablanket implements robust technical, administrative, and physical safeguards to protect your personal information. However, no system is entirely secure. If you suspect unauthorised access to your account or data, contact us immediately at support@ultrablanket.org

UPDATES TO THIS NOTICE

This Notice may be updated periodically. We will notify you of material changes through our website or by direct communication. Please review this Notice regularly for updates.

Latest version available at: www.ultrablanket.org/privacy-policy

CONTACTING US

If you have questions or concerns regarding this Privacy Notice, contact:

Ultrablanket Ltd.
Email: privacy@ultrablanket.org